How to predict churn among customers. Can we predict that the customer will be leaving in the next 2 months?


Telco Company Churn Prediction

  • What is the purpose of this POC: This repo contains examples on how to calculate churn for a customer.
  • What is churn? Basically the amount of people that are leaving your company or not using e.g. your telephone service.

Link to DEMO or 30s VIDEO of the project


  • What is the benefit for the customer: If the company can predict that a customer is going to leave, it might get a 20% reduction in his rate just to not cancel.
  • What is the benefit for the business: The business can keep more customers and keep the atrition rate low.


  • How much MD did you use to build it: 0 MD . A fork from the blog.


  • Which data is it based on: Telephone company data (fake)

Used Technologies

  • Which technologies were used: Sklearn


  • Which things could be build with this POC if you had more time: Put this to use in a ecommerce scenario and automate customer relationship management.